Accident Management

Keeping you moving with our accident management services

It’s inevitable that collisions will happen from time to time. While our service helps you to avoid these incidents where possible, we work to make your life easier when they do occur. You’ll always have the reassurance that we focus on reducing your vehicle off-road time and mobilising your drivers while managing all incident-related costs.

Watch our video to see how Rivus can manage all aspects of incidents and collisions within your fleet – always with an emphasis on reducing downtime.


Just the way you want it

Select our Accident Management assistance as part of our Fleet Management package or as a standalone service. Either way, you only pay for it when you use it. There’s no small print, fixed monthly or annual costs or minimum commitment. You simply agree a term that suits, and we’ll be there for you. Then you pay as and when you use the service.

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Responding swiftly to incidents

When incidents first occur, you’ll get round-the-clock support, including:

  • Roadside advice
  • Non-roadworthy vehicle recovery
  • Driver mobilisation
  • First Notification of Loss services
  • Immediate automated notifications sent to make relevant people aware of the incident and next steps
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Comprehensive repair services

Because management of downtime is critical to your business, we work fast to find the most appropriate repair resource to return your vehicle to you. You’ll have a suitable replacement vehicle as needed during the repair, sourced for a competitive price through our own rental service, or arranged through your own rental partner.

Giving you insight for more effective management

With repairs underway, it’s time to look at what caused the collision in the first place. You’ll be provided with access to a comprehensive data management portal, allowing you to uncover the root cause of incidents. It will be an opportunity to gain more understanding of what incidents are taking place, and how and where they’re happening, to help you make informed decisions aimed at reducing the probability of collisions within your fleet. We’ll also pull in data from other parties to ensure you get the most comprehensive view on managing future incidents. With reducing incidents in mind, we can also provide you with insight to assist with driver risk management.

Contact our team today!

With a UK-wide network of high-quality garages and industry knowledge that’s second to none, you can expect the very best in accident management with Rivus. Get in touch with our team to discuss how it would work for you.

For more information on Accident Management, view the Accident Management brochure here.